Are you looking for an exciting opportunity in the automotive industry in Tyler, Texas? Mercedes-Benz of Tyler TX is seeking a motivated and customer-focused individual to join our team as a Collision Center/Service Porter. This vital role is at the heart of our service operations, ensuring smooth and efficient vehicle flow and exceptional customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding service, we encourage you to apply for this rewarding position at our state-of-the-art Mercedes-Benz dealership in Tyler TX.
Responsibilities of a Collision Center/Service Porter at Mercedes-Benz of Tyler TX
As a Collision Center/Service Porter at Mercedes-Benz of Tyler TX, your day-to-day tasks will be diverse and crucial to our team’s success. You will be the face of our service department, interacting with customers and various team members throughout the day. Your responsibilities will include:
- Customer Service Excellence: Providing exceptional service by picking up customers and delivering them to their desired locations, ensuring a comfortable and timely experience.
- Vehicle Logistics: Efficiently managing vehicle movement, including picking up and delivering vehicles to sublet vendors and customers as directed by the Collision Manager or Service Associates.
- Lot Management: Maintaining organized vehicle flow by moving vehicles from the intake area to designated storage and maneuvering vehicles within the collision center to optimize production efficiency.
- Shop Cleanliness and Maintenance: Contributing to a safe and professional work environment by maintaining the cleanliness and orderliness of production and paint areas. This includes sweeping, removing trash and discarded parts, and ensuring the overall appearance of these critical areas is impeccable.
- Facility Upkeep: Supporting the overall presentation of our facility by maintaining other areas of the collision center, such as offices, storage spaces, and the exterior grounds.
- Compliance and Safety: Adhering to all federal, state, and local regulations, particularly those related to the proper disposal of hazardous waste, ensuring environmental responsibility and legal compliance.
- Warranty Part Management: Properly saving and tagging all warranty parts for storage, following established procedures and contributing to accurate record-keeping.
Requirements to Become a Service Porter at Mercedes-Benz of Tyler TX
To excel in the role of Collision Center/Service Porter at Mercedes-Benz of Tyler TX, candidates should possess the following qualifications and skills:
- Educational Foundation: A High School Diploma or GED is required. Equivalent experience and/or training may also be considered.
- Experience: While not always mandatory, one to two years of related experience and/or training in a similar role can be beneficial. We value individuals with a strong work ethic and willingness to learn.
- Valid Driver’s License: A valid Operator Driver’s License is essential, and candidates must be insurable. The ability to drive a standard transmission vehicle is also required.
- People Skills and Customer Focus: This position demands exceptional “people” skills and a genuine desire to provide outstanding customer service. A positive and friendly attitude is paramount.
- Team Player Mentality: A willingness to be a team member is crucial. We are looking for individuals who can collaborate effectively and contribute to a positive team environment at Mercedes-Benz of Tyler TX.
Physical Demands of the Role
The physical demands described are representative of those that must be met to successfully perform the essential functions of this job.
- Physical Stamina: The role requires regular standing, walking, and the use of hands for various tasks, including handling, feeling, and reaching.
- Mobility: The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl, demonstrating the need for physical agility.
- Lifting Capability: The ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds is necessary.
- Vision Requirements: Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, essential for safe vehicle operation and attention to detail.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Benefits of Joining Mercedes-Benz of Tyler TX
Mercedes-Benz of Tyler TX is part of the Classic Toyota and Mercedes-Benz of Tyler family and is committed to attracting and retaining talented individuals by offering a comprehensive benefits package and a positive working environment. As a valued team member, you will enjoy:
- Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being.
- 401K Plan: Secure your future with our retirement savings plan.
- Paid Vacations: Enjoy well-deserved time off to recharge and relax.
- Life Insurance: Providing peace of mind and security for you and your family.
- Direct Deposit: Convenient and efficient payment processing.
- Parental / Maternity Leave: Supporting work-life balance and family needs.
- Employee Vehicle Discounts: Take advantage of discounts on vehicle purchases.
- Employee Parts & Services Discounts: Benefit from reduced costs on vehicle maintenance and parts.
- Rental Car Discounts: Enjoy savings on rental car services.
About Us: Career Opportunities at Mercedes-Benz of Tyler TX
Classic Toyota and Mercedes-Benz of Tyler is dedicated to fostering a rewarding and challenging career environment within the automotive industry. We provide diverse employment opportunities spanning sales, service, management, and more. If you are seeking a career that is far from ordinary and are driven by a passion for providing outstanding customer service and a dedication to excellence, Mercedes-Benz of Tyler TX is the perfect place for you. Apply today and embark on a fulfilling career journey with us in Tyler, TX!
