Bill O’Hara stands as a seasoned veteran in the automotive industry, currently serving as the VP & GM of Operations for Mercedes-Benz/Sprinter of Hoffman Estates and Jaguar Land Rover Schaumburg. His journey, marked by decades of dedication and a deep understanding of customer service, makes him a pivotal figure in the Mercedes-Benz experience for customers in and around Schaumburg.
O’Hara’s automotive career began in 1977 as a part-time porter while still in high school. This entry-level position laid the foundation for a remarkable ascent through sales and management roles. His early experiences instilled in him the critical importance of customer satisfaction in building a thriving business. This customer-centric approach was instrumental in his success, culminating in a 2,000-unit sales year at his own dealership in 1999. This achievement underscores his expertise and commitment to driving sales and customer loyalty, qualities that are highly valued in the competitive Mercedes-Benz market near Schaumburg.
Bill O'Hara, Vice President and General Manager at Zeigler Mercedes-Benz near Schaumburg.
Since joining Zeigler Auto Group in 2013, O’Hara has consistently demonstrated leadership and vision. He initially served as GM of BMW of Orland Park, and subsequently took on regional responsibilities as VP & GM of Operations in Orland Park after Zeigler’s acquisition of MINI, Nissan, and INFINITI dealerships in the area in 2015. His promotion to VP & GM overseeing Mercedes-Benz/Sprinter of Hoffman Estates and Jaguar Land Rover Schaumburg in January 2020 is a testament to his proven track record and leadership capabilities within the Zeigler organization. This role places him at the helm of key dealerships serving customers interested in luxury automotive brands, including Mercedes-Benz vehicles sought after by residents in Schaumburg and surrounding communities.
A key aspect of Zeigler Auto Group that resonates with O’Hara is the company’s culture of promoting from within. Having experienced this firsthand in Orland Park, he is passionate about fostering the same growth opportunities at Hoffman Estates and Schaumburg. He believes in cultivating an environment where employees are motivated and excited to contribute, emphasizing CEO Aaron Zeigler’s visionary leadership and the family-owned ethos of the group. This commitment to employee development translates to a better customer experience at Mercedes-Benz dealerships within the Zeigler Auto Group, potentially including locations serving the Schaumburg area.
Beyond his professional life, Bill O’Hara is a family man residing in Orland Park with his wife Wanda. They have three adult children: Courtney, Kelly, and Will, with Will currently following in his father’s footsteps as the GM of BMW of Orland Park. In his leisure time, O’Hara enjoys golfing, boating, and spending time with his grandson, reflecting a balanced approach to life that complements his demanding role overseeing operations, including those relevant to Mercedes-Benz customers near Schaumburg.
In conclusion, Bill O’Hara’s extensive experience and leadership within Zeigler Auto Group make him a driving force behind the success of Mercedes-Benz and Jaguar Land Rover dealerships in the Hoffman Estates and Schaumburg areas. His dedication to customer service and employee growth ensures a positive experience for those seeking Mercedes-Benz vehicles and services in the region.
