Are you looking for a rewarding career in the automotive industry with a prestigious brand? Mercedes-Benz of Tyler is seeking a motivated and customer-focused individual to join our team as a Service Porter. This vital role within our service and collision center offers a fantastic opportunity to start or grow your automotive career within the Mercedes-Benz family in Tyler, Texas. If you have a passion for cars and providing exceptional customer service, we encourage you to apply and become a part of our successful team at Mercedes-Benz of Tyler.
Position Overview: Service Porter at Mercedes-Benz of Tyler
As a Service Porter at our state-of-the-art facility, you will play a crucial role in ensuring the smooth and efficient operation of our collision center and service department. You will be the face of our service excellence, interacting with customers and various team members daily. This position is perfect for someone who thrives in a fast-paced environment and enjoys contributing to a team dedicated to providing a premium customer experience at Mercedes-Benz of Tyler.
Key Responsibilities
Your responsibilities as a Service Porter at Mercedes-Benz of Tyler will be diverse and engaging, contributing directly to our customer satisfaction and operational efficiency. These include:
- Customer Transportation: Providing courteous and timely transportation services, picking up customers from their homes or offices and delivering them back after service, ensuring a seamless and convenient service experience at Mercedes-Benz of Tyler.
- Vehicle Logistics: Skillfully managing vehicle movement, including picking up and delivering vehicles to sublet vendors for specialized services and directly to customers as instructed, maintaining the flow of vehicles in and out of our Mercedes-Benz Tyler service center.
- Efficient Vehicle Handling: Moving vehicles strategically between the customer intake area and storage, and within the collision and service center itself to optimize workflow and meet production targets, ensuring efficient use of space and resources at our Tyler location.
- Maintaining Facility Appearance: Playing a key role in upholding the professional image of Mercedes-Benz of Tyler by diligently maintaining the cleanliness and orderliness of production and paint areas through sweeping, waste disposal, and proper handling of discarded parts, contributing to a safe and presentable work environment.
- General Facility Upkeep: Extending your care beyond the service bays to maintain other critical areas of the Mercedes-Benz of Tyler facility, including offices, storage spaces, and the exterior grounds, ensuring a consistently welcoming and professional atmosphere for both customers and staff.
- Compliance and Safety: Adhering strictly to all federal, state, and local regulations, particularly those concerning the proper disposal of hazardous waste, ensuring the environmental responsibility and legal compliance of Mercedes-Benz of Tyler operations.
- Warranty Parts Management: Carefully saving and tagging all warranty-related parts for organized storage, supporting the warranty claims process and maintaining accurate inventory control at Mercedes-Benz of Tyler.
Qualifications to Excel
To succeed as a Service Porter at Mercedes-Benz of Tyler, certain skills and experiences are essential. We are looking for individuals who possess:
Essential Requirements
- Educational Foundation: A High School Diploma or GED is required; equivalent experience or training may also be considered.
- Driving Proficiency: A valid Operator Driver’s License is mandatory, along with a clean driving record that is insurable. The ability to operate a standard transmission vehicle is also necessary.
- Interpersonal Expertise: Exceptional “people skills” and a genuine commitment to providing outstanding service to our Mercedes-Benz clients are paramount.
- Team-Oriented Attitude: A positive, collaborative attitude and a strong willingness to work as an integral part of the Mercedes-Benz of Tyler team are crucial for success in this role.
Physical Demands
The role of a Service Porter at Mercedes-Benz of Tyler requires physical stamina and the ability to perform a range of movements throughout the workday. You should be comfortable with:
- Standing and Walking: Regularly standing and frequently walking are core components of this position.
- Manual Dexterity: Frequent use of hands for tasks such as fingering, handling, and feeling, as well as reaching with hands and arms.
- Communication Skills: Ability to effectively communicate verbally to interact with customers and team members.
- Physical Agility: Occasionally required to sit, climb or balance, and perform movements such as stooping, kneeling, crouching, or crawling.
- Lifting Capability: Frequently lifting and/or moving objects weighing up to 25 pounds, and occasionally lifting and/or moving up to 50 pounds.
- Vision Acuity: Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, ensuring safe vehicle operation and task completion.
Benefits of Joining Mercedes-Benz of Tyler
Mercedes-Benz of Tyler values its employees and offers a comprehensive benefits package designed to support your well-being and career growth. Joining our team means access to:
Employee Benefits
- Health, Dental, and Vision Insurance: Comprehensive coverage to support your health and wellness needs.
- 401K Plan: Plan for your future with our 401K retirement savings plan.
- Paid Vacations: Enjoy well-deserved time off to recharge and relax.
- Life Insurance: Protect your loved ones with company-provided life insurance.
- Direct Deposit: Convenient and secure direct deposit for your paychecks.
- Parental / Maternity Leave: Support for growing families with parental and maternity leave options.
- Employee Vehicle Discounts: Take advantage of discounts on Mercedes-Benz vehicles.
- Employee Parts & Services Discounts: Enjoy reduced costs on vehicle parts and services.
- Rental Car Discounts: Benefit from discounts on rental cars for personal travel.
About Us: Classic Toyota and Mercedes-Benz of Tyler
Classic Toyota and Mercedes-Benz of Tyler is committed to attracting and retaining talented individuals who are passionate about the automotive industry. We provide a supportive and challenging work environment with diverse career paths, from sales and service to management. If you are looking for more than just a job and desire a career where you can excel and provide outstanding customer service, Mercedes-Benz of Tyler is the perfect place for you. We believe in fostering a culture of excellence and are dedicated to providing our employees with opportunities for professional development and personal growth within the prestigious Mercedes-Benz brand in Tyler, Texas.
Apply today to become a Service Porter at Mercedes-Benz of Tyler and embark on a fulfilling career journey with a leading automotive dealership!
