When you invest in a Benz Ride On Car for your little one, you’re choosing a gift of joy and adventure. To ensure that the fun lasts and you have peace of mind, it’s crucial to understand the warranty that comes with your purchase. Like any sophisticated toy, electric ride on cars come with a warranty to protect against manufacturing defects and ensure lasting enjoyment. This guide will walk you through the standard warranty offered by Moderno Kids, a provider of high-quality ride on toys, so you know exactly what’s covered and how to keep your child cruising happily.
Moderno Kids Warranty: Keeping Your Benz Ride On Car Running Smoothly
Moderno Kids stands behind the quality of their products, including a wide range of ride on cars that might include models resembling the iconic Mercedes-Benz. Most ride on cars from Moderno Kids are offered with a standard 90-Day Limited Warranty. This warranty is designed to cover the essential electrical and mechanical components of your child’s ride on car. For the first 90 days from your purchase date, should any covered component malfunction due to a manufacturing defect, Moderno Kids will provide a replacement part completely free of charge. This part will be shipped directly to you within the contiguous United States, ensuring a quick and convenient process to get your Benz ride on car back in action.
What’s Covered Under Warranty?
The 90-Day Limited Warranty primarily covers the electrical and mechanical components of your Benz ride on car. This includes parts like the motor, battery wiring, control systems, and other essential mechanisms that make the car function. If any of these components fail due to a manufacturing defect during the warranty period, you are entitled to a free replacement part.
Parts Replacement and Support
After the initial 30 days of ownership, a flat rate Shipping and Handling fee of $14.99 will be applied to all parts orders. You will be responsible for installing the replacement part yourself. However, don’t worry if you’re not a car expert! Moderno Kids provides phone product support to assist you through the installation process, ensuring you can confidently get your child’s Benz ride on car running again.
For more complex issues, you also have the option to ship your ride on car to Moderno Kids for professional diagnosis and repair. Please note that in this case, the customer is responsible for the shipping costs to the service location. Rest assured, all Moderno Kids branded products come with lifetime email and phone support, so help is always available when you need it.
What Isn’t Covered?
It’s important to understand what the warranty does not cover. The warranty typically excludes issues arising from:
- Normal wear and tear: Like any toy that’s well-loved and frequently used, some parts may naturally wear out over time.
- Physical damage or abuse: Damage resulting from accidents, misuse, or improper handling is not covered.
- Water or sand damage: Electric components and ride on cars, in general, are not designed for exposure to water or sand.
- Lost parts or accessories: The warranty does not cover replacement of parts or accessories that have been lost.
Battery Warranty
Rechargeable batteries are a critical part of electric ride on cars. These come with a Limited 90 Days Replacement Warranty. To maximize the lifespan of your battery and avoid unnecessary replacements, it’s essential to follow the guidelines in the product user manual and on product labels for proper use, charging, and maintenance. Crucially, batteries should not be stored in a discharged state, even when the ride on car is not being used for extended periods. Proper battery care ensures long-lasting fun with your Benz ride on car.
Proof of Purchase and Commercial Use
To be eligible for warranty service, it’s important to purchase your Benz ride on car from an authorized retailer. A valid proof of purchase is required when claiming warranty, except for orders placed directly through the Moderno Kids online store, where your purchase is already recorded.
For ride on cars purchased for commercial use, such as in rental businesses or daycare centers, a Limited 30 Days Parts Only Warranty applies, reflecting the more intensive use in commercial settings.
Third-Party Warranties
If you’ve purchased a service plan or product warranty from a third-party company not directly affiliated with Moderno Kids, you will need to contact that warranty provider directly for any replacement parts or service needs.
Need Warranty Service or Have Questions?
For any warranty or service-related questions, or if you need to initiate a warranty claim for your Benz ride on car, Moderno Kids encourages you to reach out to their customer support team. You can contact them by phone at (858) 256-7890 or via email at [email protected]. They are ready to assist you with any inquiries and ensure your experience with your Benz ride on car remains positive and enjoyable.
By understanding the warranty terms, you can confidently choose a Benz ride on car for your child, knowing that Moderno Kids provides reliable support and stands behind their product quality, ensuring hours of fun-filled rides.
